:root{--primary:#1a73e8;--primary-dark:#1557b0;--primary-light:#e8f0fe;--primary-hover:#1662d4;--primary-50:#1a73e814;--success:#0d9f6e;--success-bg:#ecfdf5;--warning:#e3a008;--warning-bg:#fffbeb;--danger:#e02424;--danger-bg:#fdf2f2;--bg-body:#f0f4f8;--bg-card:#fff;--bg-input:#f8fafc;--border:#e2e8f0;--border-focus:#1a73e8;--text-primary:#1e293b;--text-secondary:#64748b;--text-muted:#94a3b8;--text-white:#fff;--shadow-sm:0 1px 2px #0000000d;--shadow-md:0 4px 12px #00000014;--shadow-lg:0 8px 24px #0000001f;--shadow-primary:0 4px 14px #1a73e859;--radius-sm:6px;--radius-md:10px;--radius-lg:16px;--radius-xl:24px;--transition:all .2s ease;--transition-slow:all .3s ease}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:16px}body{background:var(--bg-body);color:var(--text-primary);min-height:100vh;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe 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var(--border);transition:var(--transition);padding:20px}.card:hover{box-shadow:var(--shadow-md)}.card-clickable{cursor:pointer}.card-clickable:hover{box-shadow:var(--shadow-lg);border-color:var(--primary);transform:translateY(-2px)}.badge{letter-spacing:.02em;border-radius:20px;align-items:center;padding:3px 10px;font-size:.75rem;font-weight:600;display:inline-flex}.badge-low{background:var(--success-bg);color:var(--success)}.badge-medium{background:var(--warning-bg);color:var(--warning)}.badge-high{background:var(--danger-bg);color:var(--danger)}.badge-open{color:#1e40af;background:#dbeafe}.badge-in_progress{background:var(--warning-bg);color:#92400e}.badge-resolved{background:var(--success-bg);color:#065f46}.badge-awaiting_start{color:#374151;background:#f3f4f6}.badge-in_analysis{color:#3730a3;background:#e0e7ff}.badge-awaiting_info{color:#92400e;background:#fef3c7}.badge-in_quotation{color:#0369a1;background:#e0f2fe}.badge-in_approval{color:#86198f;background:#fae8ff}.badge-order_issued{color:#166534;background:#dcfce7}.badge-awaiting_supplier{color:#9a3412;background:#ffedd5}.badge-awaiting_receipt{color:#0891b2;background:#ecfeff}.badge-received_partial{color:#d97706;background:#fef3c7;border:1px solid #fde68a}.badge-finalized{color:#15803d;background:#dcfce7}.badge-cancelled{color:#991b1b;background:#fee2e2}.badge-reopened{color:#a21caf;background:#fae8ff;border:1px solid #f5d0fe}.header{background:var(--bg-card);border-bottom:1px solid var(--border);z-index:100;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffe6;justify-content:space-between;align-items:center;height:64px;padding:0 20px;display:flex;position:sticky;top:0}.header-brand{color:var(--primary);align-items:center;gap:10px;font-size:1.1rem;font-weight:700;display:flex}.header-brand 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var(--border);justify-content:space-between;align-items:center;padding-top:10px;display:flex}.ticket-card-date{color:var(--text-muted);font-size:.75rem}.multi-select{flex-wrap:wrap;gap:8px;display:flex}.multi-select-item{border:1.5px solid var(--border);background:var(--bg-card);cursor:pointer;transition:var(--transition);color:var(--text-secondary);-webkit-user-select:none;user-select:none;border-radius:20px;align-items:center;gap:6px;padding:6px 14px;font-size:.82rem;display:flex}.multi-select-item:hover{border-color:var(--primary)}.multi-select-item.selected{background:var(--primary-light);border-color:var(--primary);color:var(--primary);font-weight:500}.multi-select-item input[type=checkbox]{display:none}.multi-select-check{border:1.5px solid var(--border);width:16px;height:16px;transition:var(--transition);border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.multi-select-item.selected 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p{color:var(--text-muted);font-size:.8rem;line-height:1.5}.form-page{max-width:680px;margin:0 auto}.form-card{background:var(--bg-card);border-radius:var(--radius-lg);border:1px solid var(--border);flex-direction:column;gap:22px;padding:32px;display:flex}.form-card .origin-badge{background:var(--primary-light);color:var(--primary);border-radius:20px;align-items:center;gap:6px;padding:6px 14px;font-size:.82rem;font-weight:600;display:inline-flex}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:200;background:#0006;justify-content:center;align-items:center;width:100%;height:100%;padding:20px;animation:.2s fadeIn;display:flex;position:fixed;top:0;left:0}.modal-content{background:var(--bg-card);border-radius:var(--radius-xl);width:100%;max-width:560px;max-height:85vh;box-shadow:var(--shadow-lg);padding:28px;animation:.3s 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var(--border);border-radius:var(--radius-md);transition:var(--transition);justify-content:space-between;align-items:center;padding:14px 18px;display:flex}.admin-list-item:hover{border-color:var(--primary)}.admin-add-form{gap:10px;margin-bottom:24px;display:flex}.admin-add-form .input{flex:1}.empty-state{text-align:center;color:var(--text-muted);padding:60px 20px}.empty-state svg{opacity:.4;width:64px;height:64px;margin-bottom:16px}.empty-state h3{color:var(--text-secondary);margin-bottom:8px}.empty-state p{font-size:.9rem}.spinner{border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;width:32px;height:32px;margin:40px auto;animation:.7s linear infinite spin}.toast{border-radius:var(--radius-md);color:var(--text-white);z-index:300;box-shadow:var(--shadow-lg);padding:14px 22px;font-size:.88rem;font-weight:500;animation:.3s slideUp,.3s 2.7s forwards 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(width>=768px){.tickets-grid{grid-template-columns:repeat(2,1fr)}.page{padding:28px 32px}.fab{display:none!important}}@media (width>=1024px){.tickets-grid{grid-template-columns:repeat(3,1fr)}}@media (width<=767px){.header{height:56px;padding:0 14px}.header-user-info,.nav-links{display:none}.page-header{flex-direction:column;align-items:flex-start}.filter-bar{-webkit-overflow-scrolling:touch;flex-wrap:nowrap;width:100%;padding-bottom:4px;overflow-x:auto}.filter-bar .select,.filter-chip{flex-shrink:0}.fab{justify-content:center;align-items:center;display:flex}.btn-desktop-only{display:none}.tickets-table th:nth-child(2),.tickets-table th:nth-child(3),.tickets-table th:nth-child(4),.tickets-table th:nth-child(5),.tickets-table td:nth-child(2),.tickets-table td:nth-child(3),.tickets-table td:nth-child(4),.tickets-table td:nth-child(5){display:none!important}.tickets-table td{padding:14px 10px!important}.login-card{border-radius:var(--radius-lg);padding:28px 22px}.form-card{padding:22px 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